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Apple Apple-Device-Support Exam Syllabus Topics:

Topic
Details

Topic 1

Mobile Device Management: This section of the exam covers describing the difference between a personal Apple ID and a Managed Apple ID.

Topic 2

Managing eSIMs and Cellular Data: This section of the exam covers setting up eSIM on iPhone and managing a transfer from a SIM to eSIM on iPhone.

Topic 3

iCloud and Continuity: This section of the exam covers describing iCloud and Continuity. It also covers defining the MDM manages Continuity settings and how to troubleshoot Continuity by using Wireless Diagnostics. It covers creating an iCloud backup for a managed iPhone or iPad.

Topic 4

Protecting Data: This section of the exam covers bypassing the code on a managed device that has Activation Lock turned on. It also covers storing and accessing credentials such as passkeys and managed devices.

Topic 5

Restoring, Reviving, or Recovering Mac Computers: This section of the exam covers restoring iPhone or iPad from the Finder backup or from Apple Configurator.

Topic 6

Managing Device Networking: Connect iPhone, iPad, or Mac to a secure organization Wi-Fi network.

Topic 7

Describing Accessibility Features on Apple Devices: This section of the exam covers describing VoiceOver, Zoom, and Switch Control accessibility features.

Topic 8

Managing Storage: This section of the exam covers managing data storage on Mac systems and optimizing storage on iPhones or iPads.

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Apple Device Support Exam Sample Questions (Q47-Q52):

NEW QUESTION # 47
Which four storage formats can the Files app read and write to on iPhone and iPad devices?

A. Mac OS Extended (HFS+)
B. MS-DOS (FAT)
C. NTFS
D. APFS
E. ExFAT
F. ZFS

Answer: A,B,D,E

NEW QUESTION # 48
Where can you enable the FileVault key on MacOS?

Answer:

Explanation:

Explanation:
System settings > Privacy & Security> FileVault

NEW QUESTION # 49
Which three peripherals can you share between iPad and Mac when using Universal Control?

A. Mouse
B. Keyboard
C. Touch ID
D. Apple Pencil
E. Trackpad

Answer: A,B,E

Explanation:
Universal Control is a feature that allows you to use a single keyboard, mouse, or trackpad to control up to two other nearby Mac or iPad devices, and work seamlessly between them1. When using Universal Control, you can share the following peripherals between iPad and Mac:
* Trackpad: You can use the trackpad of your Mac or iPad to move the pointer across the screens of both devices. You can also use gestures to scroll, zoom, or switch between apps2.
* Keyboard: You can use the keyboard of your Mac or iPad to type on both devices. You can also use keyboard shortcuts to perform actions or access menus3.
* Mouse: You can use the mouse of your Mac to move the pointer across the screens of both devices. You can also use the mouse buttons to click or right-click4.
You cannot share the following peripherals between iPad and Mac when using Universal Control:
* Apple Pencil: You can only use the Apple Pencil on your iPad, not on your Mac. The Apple Pencil is designed to work with the touch screen of the iPad, not with the display of the Mac5.
* Touch ID: You can only use Touch ID on the device that has the Touch ID sensor, not on the other device. Touch ID is a biometric security feature that requires your fingerprint to unlock your device, make purchases, or use Apple Pay. References: = Universal Control: Use a single keyboard and mouse
* between Mac and iPad, Use gestures on your Mac trackpad, Mac keyboard shortcuts, Use a Bluetooth mouse or trackpad with your iPad, Use Apple Pencil with your iPad or iPad Pro, [Use Touch ID on your Mac]

NEW QUESTION # 50
What are other requirements for iCloud backups to occur automatically when connected to a powersource?

A. Fully charge the device and turn on iCloud Backup in General > iPhone Storage.
B. Connect to Wi-Fi and lock the screen.
C. Connect to Wi-Fi and unlock the screen.
D. Fully charge the device and turn on iCloud in General > Backup.

Answer: B

Explanation:
iCloud backups require the device to be on Wi-Fi, locked, and charging-ensuring minimal disruption.
* Option A: Full charge isn't needed; iCloud Backup is inSettings > [user name] > iCloud.
* Option C: Unlocked prevents backup.
* Option D: No "General > Backup" path.
* Option B: Correct-standard conditions.References: Apple Support - "Back up your iPhone with iCloud" (support.apple.com/HT207428).

NEW QUESTION # 51
ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.
Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

A. eSIM Quick Transfer
B. eSIM Plan Transfer
C. eSIM Convert
D. eSIM Carrier Transfer

Answer: B

NEW QUESTION # 52
......

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